Client Success Manager — Finery Markets
Finery Markets — a B2B fintech company and ECN platform for OTC trading
Key Responsibilities:
- Conducting demos;
- Onboarding clients post-sales;
- Supporting API integrations;
- Closing deals (upselling);
- Hands-on client support — from explaining business value to troubleshooting bugs.
What’s Important:
- Attention to detail & accountability
- Experience in fintech/crypto or B2B, ideally with institutional clients.
- Understanding of API integrations (REST, WebSocket, FIX) and confidence working with docs, logs, keys.
- Ability to understand the client’s business — not just “respond to tickets”.
- Proficiency in Excel, ability to estimate figures/revenue/flows.
- Ability to manage clients and improve processes simultaneously (docs, feedback, instructions).
- Motivated to earn
- Willingness to be hands-on: jump into chats, lead demos, debug integrations.
About Us:
Finery Markets Limited is a fast-growing fintech startup shaping the future of capital markets. Finery Markets pioneers the market with a set of institutional-grade infrastructure solutions for Prime Brokers, Banks, Retail Brokers, Custodians and Exchanges including:
- Non-custodial ECN, enabling electronic OTC execution and efficient post-trade settlement
- White label “OTC Prime as a Service” platform that allows institutions to offer their clients OTC Prime tools and services
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