Augmented Intelligence (AUI) has acquired Quack AI, a startup specializing in AI-powered customer service agents, intending to enhance its task-driven agent capabilities and expand its research and development team in Tel Aviv. This acquisition is part of a broader trend in the AI industry, where companies are increasingly integrating customer service automation with advanced AI frameworks to drive wider enterprise adoption. AUI’s work focuses on neuro-symbolic AI, which combines neural networks with symbolic reasoning to create agents adept at managing complex tasks more effectively than traditional machine learning models.
Augmented Intelligence acquires Quack AI to expand R&D in Israel
